General Assistant – Retail Store Support

About the role

Pepkor Lifestyle is seeking an energetic and reliable General Assistant to support daily operations in our store. You will help keep the environment clean, stocked, and welcoming while delivering excellent customer service.

Key responsibilities

• Maintain daily cleanliness of kitchen, toilets, and store areas according to OHASA standards.
• Unpack deliveries, stock shelves, conduct stock counts, display promotional materials and apply suite treatments.
• Report any stock loss or damage promptly.
• Provide exceptional customer service, assist with conflict resolution and exceed service expectations.
• Prioritise workload, build positive relationships with colleagues and pursue personal skill development.

Required profile

• Grade 12 Certificate (NQF Level 4) or equivalent.
• Minimum 1 year experience in a general worker or retail support role.
• Understanding of OHASA legislation, retail customer service best practices and store policies.

Required skills

• Strong communication and interpersonal abilities.
• Effective time‑management and multitasking.
• Attention to detail and problem‑solving.

What we offer

• A structured, supportive environment that values professionalism and accountability.
• Opportunities for continuous self‑development and career growth.