Accounts Officer – Airline Revenue & Ticketing

About the role

We are looking for an Accounts Officer to manage airline ticketing revenue, billing, collections and accounts receivable. The role ensures accurate financial processing, compliance with GAAP and aviation revenue frameworks, and supports cash‑flow optimisation in a fast‑paced airline environment.

Key responsibilities

• Process and reconcile general‑ledger transactions, journals, accruals and cost allocations.
• Perform monthly reconciliations of control, bank and revenue accounts and support preparation of financial statements and management reports.
• Maintain fixed‑asset registers and cost accounting records.
• Manage and reconcile ticketing revenue streams (BSP, direct sales, agents, online platforms) and validate sales, refunds, reissues and adjustments.
• Conduct revenue integrity checks, prevent leakage and provide audit trails in collaboration with Commercial, Sales and Revenue Management teams.
• Maintain customer accounts, allocate payments, support debt‑collection processes and perform ageing analysis.
• Assist in weekly cash‑flow forecasts, monitor inflows from ticketing and commercial channels, and manage petty‑cash allocations.
• Resolve queries from customers, travel agents, suppliers and internal departments while maintaining strong stakeholder relationships.
• Ensure adherence to internal policies, GAAP, and aviation commercial frameworks (e.g., BSP) and keep audit‑ready documentation.
• Validate financial data inputs, resolve system exceptions and generate financial, revenue and reconciliation reports.

Required profile

• Degree in Accounting/Finance or equivalent; Associate Accounting Technician.
• Membership with the Botswana Institute of Chartered Accountants (required or in progress).
• Minimum 4 years post‑qualification experience, including at least 2 years in a similar accounting role.
• Exposure to airline ticketing or revenue accounting is highly advantageous.
• Experience with accounts‑receivable processes.

Required skills

• General Ledger accounting and journal processing.
• BSP (Billing and Settlement Plan) processes.
• Accounts receivable management and debt‑collection procedures.