Accounts Officer – Airline Revenue & Ticketing

About the role

The Accounts Officer will ensure accurate processing, reconciliation and management of financial transactions related to airline ticketing revenue, billing, collections and accounts receivable. The role supports timely financial reporting, revenue integrity and cash‑flow optimisation within a dynamic airline environment.

Key responsibilities

• Process and reconcile general‑ledger transactions, journals, accruals and cost allocations; perform monthly reconciliations of control, bank and revenue accounts.
• Support preparation of financial statements, trial balances and management reports; monitor fixed‑asset registers and cost‑accounting records.
• Manage and reconcile ticketing revenue streams (BSP, direct sales, agents, online platforms); validate ticket sales, refunds, reissues and adjustments.
• Conduct revenue integrity checks, prevent leakage and maintain audit trails; collaborate with Commercial, Sales and Revenue Management teams.
• Maintain customer accounts and receivables ledger; allocate payments, support debt‑collection processes and ageing analysis.
• Assist in weekly cash‑flow forecasts, monitor inflows from ticketing channels and manage petty‑cash allocations.
• Resolve queries from customers, travel agents, suppliers and internal departments; maintain strong stakeholder relationships.
• Ensure compliance with internal policies, GAAP and aviation commercial frameworks (e.g., BSP); keep audit‑ready records and support internal/external audits.
• Validate financial data inputs, resolve system exceptions and generate reconciliation reports.

Required profile

• Degree in Accounting/Finance or equivalent; Associate Accounting Technician; membership (or proof of pursuit) with Botswana Institute of Chartered Accountants.
• Minimum 4 years post‑qualification experience, including at least 2 years in a similar accounting role.
• Exposure to airline ticketing or revenue accounting is highly advantageous.

Required skills

• General Ledger processing and journal entry management.
• Financial reporting and statement preparation.
• Fixed‑asset register maintenance.
• Revenue reconciliation (BSP, direct sales, agents, online platforms).
• Cash‑flow forecasting and petty‑cash management.
• Accounts receivable and credit‑management procedures.
• Audit documentation and GAAP compliance.
• Understanding of aviation commercial and BSP frameworks.