Store Assistant Manager

About the role

The Store Assistant Manager will drive key performance indicators by delivering an exceptional in‑store experience. You will build and train a high‑performing team while integrating business trends and customer feedback into daily operations.

Key responsibilities

• Manage all aspects of store operations, including turnover, profit, and shrinkage control.
• Deliver exceptional customer service through a defined experience strategy.
• Lead talent selection, training, coaching, retention and recognition initiatives.
• Implement innovative visual merchandising to optimise sales.
• Enforce company policies, health & safety practices, and procedural compliance.
• Create an inspiring environment that aligns team members with company culture.

Required profile

• Minimum 5 years of retail management experience.
• Matric or equivalent qualification.
• Honesty in handling cash or finances.
• Inspirational leadership, ownership, and relationship‑building skills.
• Ability to adapt to change and innovate.
• Clear criminal record and effective communication at all levels.

Required skills

• Microsoft Office (computer proficiency)