Administrator III – Sales Support & Front Desk

About the role

The Administrator III will provide comprehensive sales support and front‑desk administration for TransUnion’s Botswana office. This on‑site role ensures smooth daily operations, accurate record‑keeping, and a professional experience for visitors and internal teams.

Key responsibilities

• Deliver first‑line customer support, handling queries from clients and internal stakeholders promptly and professionally.
• Maintain sales documentation, proposals, contracts and ensure Salesforce records are accurate and up‑to‑date.
• Act as the primary point of contact at the reception, welcoming visitors, managing calls, mail and security sign‑in processes.
• Coordinate office supplies, liaise with suppliers, and support event, travel and meeting logistics.
• Generate reports and provide administrative assistance to monitor sales activities and operational performance.

Required profile

• Diploma or tertiary qualification in a relevant field.
• At least 2 years of experience in administrative, sales support or customer service roles.
• Strong organizational, time‑management and attention‑to‑detail abilities.
• Excellent verbal and written communication skills with a customer‑focused mindset.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Salesforce