Business Development Officer – Health Care

About the role

The Business Development Officer – Health Care will drive new business acquisition for medical aid and healthcare solutions, guiding both individual and corporate clients through enrolment and advisory processes. This role is central to expanding Alexforbes Botswana’s healthcare portfolio while ensuring clients receive tailored, compliant solutions.

Key responsibilities

• Identify and pursue new business opportunities within the medical aid and healthcare market.
• Generate leads through networking, referrals, and proactive prospecting.
• Conduct client needs analyses and recommend appropriate healthcare solutions.
• Achieve and exceed sales and business growth targets while maintaining a healthy sales pipeline.
• Guide clients through end‑to‑end enrolment for medical aid products and liaise with schemes and administrators.
• Educate clients on plan benefits, exclusions, contributions, and product features.
• Build and maintain strong relationships with new and existing clients, serving as a trusted advisor.
• Conduct regular client reviews to ensure ongoing alignment with client needs.

Required profile

• Preferred degree in Business, Finance, Marketing or a related field.
• Minimum 3 years’ experience in sales, preferably within medical aid, insurance, healthcare or financial services.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of the medical aid industry, relevant legislation and product features.
• Excellent interpersonal, communication and relationship‑building abilities.
• High attention to detail and administrative accuracy.

Required skills

• Computer literacy