Internal Sales Consultant – Showroom Retail

About the role

The Internal Sales Consultant will join the Italtile Gaborone showroom team, providing premium service to customers purchasing tiles, taps, sanitaryware and accessories for new builds or renovations. You will act as a key point of contact, helping clients move from inquiry to purchase while upholding the brand’s high‑end reputation.

Key responsibilities

• Assist showroom visitors in selecting products and closing sales for residential and commercial projects.
• Measure building plans, calculate product quantities and prepare accurate quotes and invoices.
• Conduct telephonic outreach to industry professionals to generate new business for the showroom.
• Maintain showroom presentation, including tidiness, new displays, pricing updates and POS materials.
• Consistently achieve monthly sales targets while delivering exceptional customer service.

Required profile

• Proven track record of excellent customer service and meeting sales targets.
• Ability to work both independently and as part of a team.
• Strong written and verbal communication skills.
• Own transport and a valid driver’s licence.
• Minimum education: Matric.
• Capability to multitask and meet showroom deadlines.

Required skills

• SAP
• Microsoft Office

What we offer

• An attractive remuneration package commensurate with experience and expertise.