Receptionist – Front Office & Administration

About the role

The Receptionist will be the first point of contact for customers, visitors, regulators, suppliers and employees at Sunbet Botswana. This role ensures a professional, welcoming front‑office experience while supporting a range of administrative and coordination tasks.

Key responsibilities

• Greet and assist customers, visitors, and stakeholders, maintaining a tidy reception area.
• Answer, screen and direct incoming telephone calls and handle general enquiries.
• Manage visitor sign‑in, access control and maintain accurate visitor registers.
• Process incoming and outgoing correspondence, including email, courier and postal items.
• Maintain filing systems, document retrieval and support document management.
• Coordinate office supplies, travel arrangements and visitor logistics.
• Book meeting rooms, prepare meeting spaces and ensure required equipment is available.
• Assist with executive meetings, stakeholder engagements and company events.
• Uphold confidentiality and data‑protection standards for all customer and company information.

Required profile

• Professional demeanor with strong customer‑service orientation.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks in a fast‑paced environment.
• Attention to detail and strong organisational abilities.
• Understanding of confidentiality and compliance requirements.

Required skills

• Proficiency in standard office equipment (telephone systems, printers, scanners).
• Basic knowledge of document filing and record‑keeping procedures.

What we offer

• Dynamic work environment within a leading betting company.
• Opportunities for professional development and career growth.
• Competitive remuneration package.