Administration Officer (12‑month Contract)

About the role

The Administration Officer will provide high‑level administrative oversight and coordination across the branch, focusing on effective management and collection of outstanding customer debt. This 12‑month contract role supports financial compliance and enhances customer retention through professional financial and relationship management.

Key responsibilities

• Collect outstanding debt from customers and achieve DSO targets.
• Maintain and improve the collection process, managing debtor accounts and supporting documentation.
• Prepare weekly and monthly business reports and detailed compliance and operational reports.
• Resolve customer queries related to debt and payment allocations.
• Coordinate with legal recovery teams and external attorneys, providing proof of service and documentation.
• Provide strategic administrative support and sustain effective internal and external relationships.

Required profile

• Degree in Accounting, Business Management, Business Administration or AAT qualification.
• Strong attention to detail, planning and coordination abilities.
• Excellent interpersonal and customer service skills.
• Honest, reliable and able to take initiative and solve problems.

Required skills

• Advanced MS Excel.