Distribution Operations Manager

About the role

Fintek Digital Consultancy is seeking a Distribution Operations Manager to lead its North‑West District distribution centre. This full‑time, on‑site position oversees end‑to‑end warehouse activities, ensuring accurate and timely order fulfillment while driving continuous improvement.

Key responsibilities

• Oversee daily distribution centre operations including receiving, storage, picking, packing and dispatch.
• Maintain inventory control processes, monitor stock levels and implement corrective actions to reduce discrepancies and stockouts.
• Track performance metrics, analyse operational data and recommend efficiency improvements.
• Collaborate with internal teams and external partners to resolve distribution‑related customer service issues.
• Ensure compliance with safety, quality and company standards.

Required profile

• Strong operations management and distribution centre experience.
• Advanced analytical ability to interpret data and support process improvement.
• Expertise in inventory control, cycle counts and replenishment.
• Customer‑service skills for handling distribution inquiries.
• Experience in supply chain, logistics or warehousing, preferably in a managerial capacity.
• Proficiency with warehouse management systems (WMS), inventory software and basic office productivity tools.
• Relevant diploma or degree in Operations Management, Supply Chain, Logistics, Business or related field; equivalent experience considered.
• Ability to work on‑site in North‑West District, lead diverse teams and communicate effectively in English.

Required skills

• Warehouse Management Systems (WMS)
• Inventory software
• Basic office productivity tools