Front Office Host (Driver) – Receptionist

About the role

As a Front Office Host (Driver) at Hilton, you will be the first point of contact for guests, ensuring a warm welcome and seamless experience from arrival to departure. You will also provide reliable shuttle transportation, representing the brand’s commitment to exceptional hospitality.

Key responsibilities

• Greet guests, complete check‑in, assign rooms, issue keys and provide welcome materials.
• Process check‑out, verify charges, handle payments and issue receipts using the POS system.
• Share comprehensive knowledge of hotel amenities, rates, promotions and local attractions.
• Upsell hotel services to maximize revenue.
• Respond to guest requests, resolve concerns promptly and manage communications.
• Provide safe, reliable shuttle service for guests.
• Conduct routine vehicle inspections, report maintenance needs and keep the vehicle clean and roadworthy.
• Report any accidents, incidents or delays immediately.

Required profile

• Passion for delivering hospitality with integrity and a guest‑focused mindset.
• Leadership, teamwork, ownership and a sense of urgency.
• Valid driver’s license and PRDPA qualification in Hospitality or Tourism.
• Previous experience in a hotel environment is an advantage.

Required skills

What we offer

• Opportunity to work with a globally recognized hospitality brand.
• Supportive, award‑winning workplace culture.
• Career development and growth pathways within Hilton.