Maintenance Supervisor

About the role

This internal vacancy is for a Maintenance Supervisor who supervises and executes repair and maintenance work across all areas of the hotel. The role supports the hotel's success by delivering an excellent guest and member experience through daily checks, equipment repairs and coordination of renovation projects, while upholding the Hilton values and HGI brand personality.

Key responsibilities

• Plan the work for the maintenance department and distribute assignments during the absence of the Maintenance Manager
• Support the Chief Engineer / Maintenance Manager in reducing operating costs and conserving energy and water
• Assist in planning and running regular skills and procedure training for team members from other departments
• Supervise maintenance team members on shift, check repairs and give constructive feedback on products, processes and guest complaints
• Respond promptly to guest calls and work orders to assess and repair non-functioning machinery and equipment
• Perform repair and maintenance tasks such as carpentry, plumbing, electrical work and painting
• Record and report completed repairs and items needing further attention to the Chief Engineer / Maintenance Manager
• Take part in team meetings and huddles, and volunteer for company campaigns and committees

Required profile

• Advanced knowledge of building management and engineering
• Vocational diploma
• Previous experience in a supervisory role
• Previous experience in facilities management is advantageous
• A degree in mechanical engineering or a similar field is advantageous

Required skills

• Good communication skills and ability to work independently and under pressure
• Excellent grooming standards and commitment to high-quality customer service
• Flexibility to handle a range of work situations