Direct Sales Agent

About the role

MIDI Micro Lenders, a Botswana-based financial services company offering accessible and responsible credit solutions, is hiring a full-time, on-site Direct Sales Agent in Gaborone. The agent promotes and sells the company's financial products to prospective and existing customers, explains product features and eligibility, and guides customers through the application process in a professional and compliant way.

Key responsibilities

• Identify and approach potential customers through direct sales and relationship-building.
• Promote financial products responsibly and professionally.
• Generate and submit customer leads through approved company channels.
• Assist prospective customers with initial enquiries and give accurate product information.
• Build and maintain relationships with customers and referral networks.
• Meet agreed sales and lead-generation targets.
• Follow up on leads, maintain customer relationships and give feedback on market trends and customer needs.
• Work with the sales and operations teams to support an efficient customer journey and uphold responsible lending.

Required profile

• High school diploma or equivalent; a certificate or diploma in finance, business, marketing or a related field is an advantage.
• Experience in sales, customer service or financial services is an advantage but not essential.
• Ability to work ethically within regulatory and company guidelines, with attention to detail and basic computer literacy.

Required skills

• Clear verbal and written communication and strong interpersonal skills.
• Sales skills: prospecting, closing deals and meeting or exceeding targets.
• Basic finance knowledge to explain credit products and assess customer suitability.
• Customer service skills focused on respectful, responsive, solutions-oriented support.

What we offer

• The chance to work with a growing Botswana-based financial services company.
• A performance-driven earning opportunity.
• Support and guidance from the team.
• An opportunity to build valuable experience in sales and financial services.