Retail Territory Manager

About the role

The Retail Territory Manager manages the Retail portfolio of service stations within a defined territory of sites, aiming to maximise volumes and optimise gross margin contributions. The role covers client administration, negotiations, reporting and support to clients.

Key responsibilities

• Maintain administrative control of the assigned client portfolio, including goal achievement, value recovery, credit line management and cashing negotiations
• Negotiate with potential clients, prepare offers and estimates, and negotiate lease agreements while managing landlord relationships to secure tenure
• Keep an up-to-date list of fuel, oil and lubricant prices and inform providers and clients of changes
• Supervise and monitor company-operated service stations to optimise volumes, manage costs and prevent leakages
• Request and track contracts, and collate, review and present territory operational reports to the retail manager
• Analyse projected sales volume and monthly results, and prepare sales, invoicing, credit notes and statistical reports
• Develop proposals for new terminals and site development, and advise clients on administrative issues, business plans and company standards
• Evaluate price changes against budget, competition and market needs, and solve client issues such as loading schedules, payments, product quality, transportation, invoicing and pricing

Required profile

• Undergraduate degree in Business Administration, Industrial Engineering or a related field; postgraduate degree preferred
• Minimum 5 years of experience in similar positions or a relevant role
• Significant retail experience in the downstream sector
• Proven project management skills and solid downstream business knowledge

Required skills

• Fluent English
• Highly proficient use of MS Office